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Customer Services

Welcome to Furniture in Fashion customer services page

You can access our online ticket facility 24 hours a day 5 days a week (Monday to Friday) to see any updates about your order.

Please choose the relevant form department which applies to your order. Once chosen please ensure the forms are filled out with as much detail as possible and we can then ensure your issue is resolved in the fastest and most efficient manner possible. Please note it takes around 24/48 working hours for all forms to be processed.

How to reply the existing Ticket

How to reply the existing Ticket

Here, are the 3 easy steps for the customer to reply back his existing ticket to our support team.

Step-1 Login to your Ticket system by visiting the link


Step-2 After getting logged in please enter your Ticket id in the search box on the top of the Login page.

Step-3 You need to reply your ticket by clicking on Add Reply button.

Please note, our Ticket system works between Monday to Friday (24 hours) and closed on weekends.

COVID-19: Our delivery teams are out daily and we're still taking orders online. We are taking care to get orders to you safely. Deliveries may take longer to deliver than our usual times due to some suppliers not fully operational. Thank you for your patience and understanding!