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Complaints
How to make a Complaint
All complaints should be in writing via e-mail only info@furnitureinfashion.net
Steps to make a complaint
Email info@furnitureinfashion.net directly if parts are missing, damages or unsatisfied in any way whatsoever with our product or services giving the opportunity for the complaint to be resolved as soon as possible.
Ensure you include
Your name
Order Number
Details and dates of the complaint itself
Complaints Process
All complaints will be strictly monitored and adhered to the relevant department.
We will deal with your complaints immediately.
If we need to carry out a more detailed investigation then we may need to ask for further information and the response may take longer.
If your complaint is justified you will receive an apology with details of any other steps we believe are necessary in the circumstances. We will also explain what we are doing to prevent the problem happening again
In the unlikely event your complaint is not justified we will write to you as soon as possible
Note: All refund enquiries must be notified via email only refunds@furnitureinfashion.net
Note: All returns enquiries must be notified via email only returns@furnitureinfashion.net
Suggestions:
We always welcome your feedback and suggestions on how we can improve our products and services to you the consumer. We appreciate any constructive criticism, as we believe this would mutually benefit us both and enable us to build a strong relationship with our customers for the future.
Future Plans:
As there is a growing demand for our products we have plans to open a call center in the very near future, which would create hundreds of jobs. If you want to be part of a successful team and look forward to a brighter future then please send your CV to
Miss Harpreet Dev
Director
180 Bradshawgate
Bolton BL2 1BB
UK
Email: info@furnitureinfashion.net
WWW: www.furnitureinfashion.co.uk
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